F&Q

1. **What is your shipping range?**  

   Our shipping range includes domestic and international destinations. Please check our website for specific countries and regions that we serve.

 

2. **What should I do if there’s an issue with the delivery of my package?**  

   If there’s an issue with the delivery of your package, please contact our customer service team as soon as possible. Provide your order number and a description of the issue, and we will assist you in resolving it.

 

3. **How do I track my order?**  

   You can track your order by logging into your account on our website. Go to the "Orders" section, and you will find tracking information for your shipment. You may also receive a tracking number via email once your order has shipped.

 

4. **What do I do if I made an error when placing my order?**  

   If you made an error when placing your order, please contact our customer service team immediately. If your order hasn’t been processed yet, we can help you make the necessary changes.

 

5. **What is the process for returns and exchanges?**  

   To initiate a return or exchange, please visit our Returns and Exchanges page on our website. Follow the instructions provided, which typically include filling out a return form and sending the item back in its original condition.

 

6. **When can I expect my refund?**  

   Once we receive your refund policy and inspect it, refunds are typically processed within 5-7 business days. You will receive a confirmation email once your refund has been issued. Please note that the time it takes for the funds to appear in your account may vary depending on your bank.

 

If you have any further questions, feel free to reach out!